Repair iPhone 11 Pro Face ID In KL

Howdy to our beloved readers. I am going to share a story regarding iPhone 11 Pro that has problem with the Face ID. Furthermore, these problems are related to the motherboard most of the time. We are located in Ampang for more than two years serving customers. Additionally, we provide solution for your problems with original and OEM replacement parts. We require minimum 15 minutes to replace any components and up to 2 days for motherboard issues. Nonetheless, we will always try to give our best service at affordable prices.

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Mr Syakir | iPhone 11 Pro users | Problems regarding face ID and front camera

The front camera was not working thus the Face ID is not workingWe removed the old front camera component and soldered it onto the new front camera

The front camera is working fine after replacing it

Face ID also works normally after replacing the front camera

Mrs. Lina came to our shop with her iPhone 11 Pro that has problem with the face ID. Face Id is the next generation technology used to unlock the device. The Face ID refers to biometric facial recognition system designed and developed by Apple Inc. for the iPhone X. Face ID consists of a sensor with two modules; one projects a grid of more than 30,000 infrared dots onto a user’s face, and another module reads the pattern to confirm or deny access. Let’s get into fixing the device.

Firstly, we inspected the device’s components and no problem was found. Next, we proceeded on inspecting the front camera. The front camera was malfunctioning and not responsive. There was no other way to fix it besides replacing it. We dissembled the front camera component and removed a small component from it. The small component was then soldered onto the new front camera. After that, we installed the new front camera onto the device. We tested the Face ID functionality and it works just fine. Then, we reassembled the device and tested the device thoroughly. Lastly, the device was working normally and we returned the device back to him.

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